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2003 Maintenance Salary Survey Results
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2003 Maintenance Salary Survey Results

© Plant Maintenance Resource Center

Overview

The fifth annual survey of salaries in the Maintenance sector was conducted on the Plant Maintenance Resource Center website between January and March 2003. This salary survey is a regular, annual event. The 1999 Salary survey results are available here, and the 2000 Salary Survey results are available here. The 2001 Salary Survey results are available here, and the 2002 Salary Survey results are available here. The 2004 Maintenance Salary survey will open in mid-January 2004, so make a note to check back at the site then (if not before!).

Raw Data - Overview

Voluntary (and confidential) responses were sought to the survey, and 158 valid responses were received. This was approximately 12% fewer than the 180 responses received in 2002, 36% fewer than the 248 responses received in 2001, and more than 50% fewer than the 320 responses received in 2000. We are unclear about the reasons for this continuing drop in response rate, given that this site is receiving approximately double the number of visitors in 2003 that it did in 2000.

Raw Data - Industries

The greatest number of responses, once again, were from individuals in the Manufacturing industries. A complete list of industries represented in the last 4 surveys is tabulated below.

  2003 2002 2001 2000
Industry Responses % of Total Responses % of Total Responses % of Total Responses % of Total
Manufacturing: Metal products 1912.0% 2212.2% 2911.7% 3611.3%
Manufacturing: Wood and paper products 159.5% 84.4% 145.6% 144.4%
Manufacturing: Petroleum refining, chemicals and associated products 148.9% 2614.4% 187.3% 3510.9%
Manufacturing: Food, beverages, tobacco 148.9% 147.8% 3112.5% 288.7%
Manufacturing: Machinery and equipment 148.9% 63.3% 145.6% 185.6%
Services: Property services/Building Maintenance 85.1% 95.0% 145.6% 144.4%
Utilities: Electricity Generation 85.1% 63.3% 135.2% 103.1%
Services: Contract Maintenance/Repairs 74.4% 52.8% 124.8% 175.3%
Services: Business Services/Consulting 53.2% 95.0% 72.8% 30.9%
Manufacturing: Other 42.5% 2815.6% 3012.1% 3811.9%
Services: Healthcare 42.5% 52.8% 52.0% 92.8%
Services: Education/Academia 42.5% 31.7% 41.6% 154.7%
Manufacturing: Non-metallic mineral processing 42.5% 31.7% 41.6% 72.2%
Other 42.5% 31.7% 31.2% 51.6%
Mining: Metal ore 42.5% 10.6% 52.0% 72.2%
Services: Research & Development 42.5% 10.6% 20.8% 10.3%
Services: Defence 42.5% 10.6% 10.4% 72.2%
Oil and Gas: Oil and gas extraction 31.9% 63.3% 83.2% 103.1%
Mining: Other 31.9% 21.1% 10.4% 51.6%
Mining: Coal 31.9% 10.6% 20.8% 20.6%
Manufacturing: Printing, publishing, and recorded media 31.9% 10.6% 10.4% 92.8%
Services: Other 21.3% 52.8% 52.0% 10.3%
Manufacturing: Textiles, clothing, footwear, leather 21.3% 21.1% 41.6% 41.3%
Utilities: Electricity Transmission and Distribution 21.3% 10.6% 41.6% 10.3%
Utilities: Water, sewerage, drainage 21.3% 00.0% 20.8% 51.6%
Services: Transport 10.6% 31.7% 31.2% 30.9%
Trade: Wholesale 10.6% 31.7% 00.0% 20.6%
Trade: Retail 00.0% 42.2% 10.4% 10.3%
Services: Telecommunications 00.0% 10.6% 31.2% 10.3%
Services: Software Development/Sales 00.0% 10.6% 10.4% 51.6%
Construction: General 00.0% 00.0% 31.2% 10.3%
Utilities: Gas supply 00.0% 00.0% 20.8% 30.9%
Agriculture: Other 00.0% 00.0% 10.4% 20.6%
Mining: Services to Mining 00.0% 00.0% 10.4% 10.3%

Raw Data - Countries

Half of the responses received were from the USA, with the proportion of respondents from this country steadily declining over recent years. The next most represented country was Australia (with the proportion of respondents from this country continuing to increase) followed by India, the United Kingdom, France and Canada as the countries with the next greatest number of responses.

  2003 2002 2001 2000
Country Responses % of Total Responses % of Total Responses % of Total Responses % of Total
United States 7950.0% 9251.1% 14257.3% 22577.6%
Australia 2113.3% 2011.1% 2610.5% 186.2%
United Kingdom 53.2% 147.8% 62.4% 124.1%
Canada 53.2% 116.1% 187.3% 144.8%
France 53.2% 31.7% 31.2%

India 53.2% 21.1% 31.2% 10.3%
South Africa 31.9% 52.8% 31.2% 31.0%
Colombia 31.9% 10.6% 20.8%

Iran 10.6%



21.3%
New Zealand 21.3%

31.2%

Germany

10.4% 10.3% 21.3%
Qatar 21.3%





Netherlands 10.6% 21.1% 52.0% 20.7%
Saudi Arabia 10.6% 21.1%



Indonesia 10.6% 10.6% 20.8% 62.1%
Chile 10.6% 10.6% 10.4% 10.3%
Singapore 10.6% 10.6%

20.7%
Denmark 10.6% 10.6%



Ireland 10.6%

10.4% 20.7%
Sweden 10.6%

10.4%

Norway 10.6%



20.7%
Philippines 10.6%



10.3%
Italy 10.6%





Romania 10.6%





Egypt 10.6%





Antartica 10.6%





Northern Mariana Islands 10.6%





Zimbabwe 10.6%





Dominican Republic 10.6%





Malaysia

21.1% 41.6% 20.7%
Israel

21.1% 31.2%

Kuwait

21.1%



Brazil

10.6% 20.8% 62.1%
Turkey

10.6% 20.8%

United Arab Emirates

10.6% 20.8%

Spain

10.6% 10.4% 20.7%
Korea

10.6% 10.4%

Tunisia

10.6%



Hungary

10.6%



Russia

10.6%



Virgin Islands

10.6%



Mexico



20.8%

Venezuela



20.8%

Puerto Rico



20.8%

Pakistan



20.8%

Thailand





10.3%
Other 74.4% 84.4% 83.2% 196.6%

Raw Data - Job Positions

As in previous years, the positions with the greatest representation in the survey were Maintenance Managers/Superintendents, followed by Plant/Maintenance Engineers. Proportionally, there were fewer responses from Maintenance Foremen/Supervisors in this year's survey. The proportion of respondents who are Maintenance Planners appears to be increasing.

  2003 2002 2001 2000
Position Responses % of Total Responses % of Total Responses % of Total Responses % of Total
Maintenance Manager/Superintendent 4629.1% 4223.3% 6827.4% 8529.3%
Plant/Maintenance Engineer 3320.9% 2614.4% 4317.3% 5418.6%
Maintenance Technician 2213.9% 2111.7% 2911.7% 4415.2%
Maintenance Planner 1710.8% 168.9% 145.6% 124.1%
Maintenance Foreman/Supervisor 148.9% 2111.7% 3614.5% 4816.6%
Maintenance Crafts/Tradesperson 85.1% 126.7% 124.8% 217.2%
Other 21.3% 84.4% 52.0% 217.3%
CEO/Managing Director 21.3% 21.1% 10.4% 62.1%
Reliability Engineer 21.3% 21.1%



Process/Industrial Engineer 21.3% 10.6% 52.0% 20.7%
Management Consultant 10.6% 31.7% 20.8% 20.7%
Design Engineer 10.6% 31.7%

20.7%
Computer/IT Consultant 10.6% 21.1% 20.8% 10.3%
Consulting Manager 10.6% 21.1% 10.4% 10.3%
Maintenance Accountant 10.6% 21.1% 10.4%

Product Support Professional 10.6% 10.6% 10.4%

Research Professional 10.6%



10.3%
Maintenance Contract Officer 10.6%





Research Manager 10.6%





Consulting Engineer

84.4% 72.8% 51.7%
Maintenance Contract Manager

63.3% 31.2% 41.4%
Operations/Plant Manager

10.6% 31.2%

Maintenance Clerk

10.6% 20.8%

Software Support Manager



41.6% 10.3%
Product Support Manager



10.4% 20.7%
Research Technician



10.4%

Software Support Professional





31.0%
Teacher/Academic





20.7%
Marketing/Business Development/Sales Manager





10.3%
Product Support Technician





10.3%
Marketing Officer/Business Development Officer/Salesperson





10.3%

Raw Data - Educational Levels

The distribution of educational levels was similar to previous years.

  2003 2002 2001 2000
Education Responses % of Total Responses % of Total Responses % of Total Responses % of Total
High School 2415.2% 2111.7% 3714.9% 5818.1%
Formal Trade Training 2213.9% 2715.0% 3915.7% 5416.9%
Certificate/Diploma/Associate Degree 5232.9% 6033.3% 6727.0% 8325.9%
Undergraduate/College (Bachelors) degree 2421.5% 5228.9% 7630.6% 10131.6%
Post Graduate (Masters) degree 2415.2% 2011.1% 2811.3% 216.6%
Post Graduate (Doctorate) degree 21.3%

10.4% 30.9%

Raw Data - Work Experience

A wide range of work experience was represented, with the distribution of experience being similar to previous years.

  2003 2002 2001 2000
Experience Responses % of Total Responses % of Total Responses % of Total Responses % of Total
0 to 5 2314.6% 2715.0% 3815.3% 3210.0%
5 to 10 2515.8% 2715.0% 4116.5% 5416.9%
10 to 15 2616.5% 3720.6% 5020.2% 6520.3%
15 to 20 2213.9% 3217.8% 3313.3% 6821.2%
20 to 25 2918.4% 3318.3% 5622.6% 5115.9%
25 to 30 2213.9% 2011.1% 208.1% 3611.3%
more than 30 117.0% 42.2% 104.0% 144.4%

Raw Data - Salaries

The total annual earnings, inclusive of all benefits, displayed a similar distribution to last year, with overall salaries slightly lower than previous years.

  2003 2002 2001 2000
Salary Band (US$) Responses % of Total Responses % of Total Responses % of Total Responses % of Total
0-20,000 148.9% 105.6% 228.9% 195.9%
20,001-25,000 95.7% 31.7% 83.2% 30.9%
25,001-30,000 21.3% 126.7% 135.2% 175.3%
30,001-35,000 95.7% 126.7% 176.9% 309.4%
35,001-40,000 159.5% 126.7% 249.7% 237.2%
40,001-45,000 117.0% 1810.0% 2610.5% 4714.7%
45,001-50,000 2113.3% 2212.2% 208.1% 299.1%
50,001-55,000 138.2% 158.3% 228.9% 257.8%
55,001-60,000 148.9% 116.1% 197.7% 237.2%
60,001-65,000 85.1% 116.1% 239.3% 206.3%
65,001-70,000 53.2% 126.7% 124.8% 268.1%
70,001-75,000 85.1% 105.6% 187.3% 175.3%
75,001-80,000 63.8% 116.1% 93.6% 123.7%
80,001-85,000 63.8% 63.3% 20.8% 41.3%
85,001-90,000 21.3% 21.1% 10.4% 41.3%
90,001-95,000 42.5% 21.1% 20.8% 30.9%
95,001-100,000 31.9% 10.6% 00.0% 61.9%
100,001-110,000 21.3% 41.6% 61.9% 72.4%
110,001-120,000 00.0% 21.1% 00.0% 10.3%
120,001-130,000 31.9% 00.0% 20.8% 10.3%
130,001-140,000 10.6% 10.6% 00.0% 10.3%
140,001-150,000 10.6% 00.0% 00.0% 10.3%
150,001-175,000 00.0% 00.0% 00.0% 10.3%
175,001-200,000 10.6% 10.6% 00.0% 00.0%
more than 200,000 00.0% 10.6% 41.6% 10.3%

saldist2003.gif - 20673 Bytes

Overall Results

The median salary band for the 2003 survey was US$45,001-$50,000, down from US$50,001-$55,000 in last year's survey, but returning to the levels of the 2000 and 2001 surveys. Assuming the average salary for each band is the midpoint of each band, the mean salary in 2003 is US$53,623. This is a drop of 2.4% compared with the 2002 average of US$54,917, but is 4.5% higher than the 2001 mean of US$51,290, and 2.1% higher than the mean 2000 salary of US$52,523. It is also 0.2% higher than the mean salary of US$53,521 in 1999. However, the changing mix of respondents could explain some of this variation, rather than any underlying trend in salary movements.

Salary by Industry

An analysis of salaries by industry (for those industries with 5 or more responses) indicated that the industry paying the highest salaries was Manufacturing:Petroleum Refining, Chemicals and Associated Products. This industry has been consistently among the highest paying in previous surveys. However, this survey indicates a significant drop in the salaries being paid in Manufacturing:Machinery and Equipment - it is highly likely that the size of this drop is merely a statistical aberration. Wood and Paper products also appears to be a consistently financially rewarding industry for Maintenance professionals.

Note that, for the purpose of this analysis, only industries containing 5 or more respondents were included. The overall result is shown graphically below.

salxindustry2003.gif - 34796 Bytes

Salaries by Country

Once again, only countries with 5 or more respondents were included in this analysis, which showed that the highest salaries were to be obtained in the USA, followed by Canada, Australia and the United Kingdom. After the remarkable apparent increase in UK salaries in 2002, UK salaries have dropped to a more "normal" level this year, but this may be due more to the varying mix of respondents from this country.

As usual, it should be noted that tax rates will differ between countries, as will the cost of living, so direct comparisons of salaries between countries should be treated cautiously. As already noted, changes in exchange rates mean that comparisons, year on year, for non-US countries should also be treated cautiously.

salxcountry2003.gif - 30179 Bytes

Salaries by State

Average salaries are given for those states with more than 5 responses in the following chart. However, given the low number of results for each state, meaningful comparison between states is almost impossible.

salxstate2003.gif - 16384 Bytes

Salaries by Position

Yet again, only positions with more than 5 respondents were included in this analysis. Once again, not unsurprisingly, Maintenance Managers/Superintendents were the highest paid positions, followed by Maintenance Supervisors/Foremen. Somewhat surprisingly, this year appears to have seen a large jump in salaries for Maintenance Crafts/Tradespeople, putting them ahead of both Plant/Maintenance Engineers and Maintenance Technicians. This could be a statistical aberration, based on the low number of responses. Maintenance Planners continue to be paid less than Maintenance Foremen/Supervisors, and apparently, based on this year's result, are paid less than Maintenance Crafts/Tradespeople. Hardly an incentive to become a Maintenance Planner, and if this is true, an ongoing indictment on the value that industry gives to this role which is vital for ensuring ongoing plant and equipment reliability, and the effective and efficient use of Maintenance Labour.

salxposition2003.gif - 31145 Bytes

Salary by Education

Again, not unsurprisingly, it appears that increasing levels of formal educational qualifications generally lead to increasing salaries, although, for some reason, this year it appears that those with only high school education earn more than those who have undergone formal trade/crafts training. The small number of responses obtained for those with Doctorate level qualifications (only one this year, and none last year) effectively mean that the statistics for this educational level can be ignored.

salxeducation2003.gif - 22533 Bytes

Salary by Experience

Once again, this survey highlights that experience is an important factor in generating additional salary.

salxexperience2003.gif - 25577 Bytes

Salary by Company Size

This year's results show that the smaller the organization, the lower the average pay. This is the exact opposite of the results from two years ago. Could smaller organizations be suffering more than larger organizations in the current economic downturn?

salxsize2003.gif - 10909 Bytes

Conclusion

In summary, the main conclusions from this survey are:

  • Overall, salaries seem to have fallen slightly, in $US terms.
  • In US$ terms, the best paid countries for Maintenance workers are the US, Canada and Australia. Salary levels have risen in all of these countries in the last year.
  • Experience and Education continue to have a significant impact on salaries in the Maintenance sector.
  • Maintenance Planners continue to be paid significantly less than Maintenance Foremen/Supervisors.
  • Larger organizations appear to be paying better, at present, than smaller organizations. This is the reverse of the result from two years ago.
  • Manufacturing:Petroleum Refining, Chemicals and Associated Products appears to be the most consistent, best paid industry sector for Maintenance workers.

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Revised: Thursday, 08-Oct-2015 11:54:39 AEDT
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