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Articles on People and Skills

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"Know Why" Training If people do not know WHY you want them to do something, you cannot expect them to be committed or to take on responsibilities.
"Should We Cut Maintenance or Training?" Cuts in these areas can be a prescription for failure!
"THERP" (Technique for Human Error Rate Prediction) the best known, and most frequently applied technique for human performance reliability prediction. It is a method for predicting human error rates and for evaluating the degradation of a human-machine system likely to be caused by human errors in association with factors such as equipment reliability, procedures, and other factors. THERP uses performance-shaping factors to make judgments about particular situations. In some cases, however, it may be difficult to accommodate all of the factors that are considered important. THERP has the advantage of simplicity but it does not account for a dependency of human performance reliability with time. - requires free Adobe Acrobat Reader for viewing.
2006 SMRP Skills Shortage Presentation "How to Overcome the Maintenance Skills Shortage" slide-show presentation from the 14th annual SMRP conference held in October 2006
70-30 Phenomena About 30% of the people do 70% of the work
A Layman’s Introduction to Human Factors in Aircraft Accident and Incident Investigation An Australian Bureau of Air Safety Investigation Research and Analysis Report B20060094 written by David Adams dated June 2006. This information paper seeks to provide people without an in-depth knowledge of the practice of ‘Human Factors’ a general plain English explanation of what Human Factors is, how it has evolved, and how it is applied to aircraft accident and incident safety investigations. - requires free Adobe Acrobat Reader for viewing.
Advantages of Structured over Unstructured On-The-Job Training A formal structured On-the-job Training program provides a return on investment that far exceeds the cost by minimizing down time, rework, wasted product, overtime and many more expenses caused by an inept workforce. - requires free Adobe Acrobat Reader for viewing.
Applied Industrial Training Pays Off Employee training should be the best investment any company can make. Sadly, that is not always the case.
Are you a training statistic? As in any point in time, we are surrounded by new initiatives represented by some new acronym. We are faced with decisions as to how to improve our respective situations with all of these technologies available. Which are fads and which have substance? Which progress our situations and which merely maintain them? If I apply them, will they work in my facility as at others? We will explore the rationalization and reasoning behind such concerns in this article.
Assessing your maintenance training needs How do you know where to start with maintenance skills training? For many of us, that’s the million-dollar question. That training is needed is usually self-evident. But what kind of training, in which areas, and how much training are questions not easily answered. That’s what needs assessments are about. - requires free Adobe Acrobat Reader for viewing.
Auditing Human Factors in Maintenance Management What are ‘Human Factors’ in Organizations? - requires free Adobe Acrobat Reader for viewing.
Behavioral Based Reliability Reliability is a combination of two trains of thought. The first is what we call the hard side of reliability. The hard side consists of all the tools that you physically go and measure reliability with. The other train of thought is the behavioral side. What causes people to do their jobs in such a way that it causes productivity setbacks, quality defects, and environmental excursions, etc?
Best Maintenance Repair Practices A number of surveys conducted in industries throughout the United States have found that 70% of equipment failures are self-induced. Maintenance personnel who are not following what is termed ‘Best Maintenance Repair Practices’ substantially affect these failures. - requires free Adobe Acrobat Reader for viewing.
Breakthrough Strategy for Changing Behaviors
Craft Training Techniques
Craft training techniques
Cultural Change For Success: A Lumber Mill's Renaissance
Dedicate Planners with the proper ratio Many facilities do have Planner or Planner/Scheduler positions in their maintenance department; however, it is estimated that less than 10% of these companies utilize their planners effectively. - requires free Adobe Acrobat Reader for viewing.
Defining & Achieving the Reliability Culture The reliability culture can be described by three words, focus, proaction and priority
Defining & Achieving The Reliability Culture courtesy of Reliability Center, Inc.
Do We Get Our Money's Worth Out of Training? courtesy of Reliability Center, Inc.
Do Your Planners Have the Training they need to be Effective?
Do Your Planners Have the Training they need to be Effective? Are you considering the implementation of Planning and Scheduling in your Maintenance group? Maybe you have already started the process and chosen the Planners to take you forward in your Continuous Improvement Process. In either case, strong consideration should be given to the types and levels of training your Planners have, or are going to receive in order to make them effective in their new job.
Education in Engineering Asset Management - current trends and challenges Engineering Asset Management (EAM) is an emerging inter-disciplinary field that combines technical issues of asset reliability, safety and performance with financial and managerial requirements. This paper provides an overview of the dynamic processes shaping EAM in the last two years and identifies current trends - requires free Adobe Acrobat Reader for viewing.
Facing a Famine in the Workforce How Employers and Business Leaders Can Overcome the Shortage of Skilled Manufacturing and Maintenance Employees
Focus On Results and Change Culture Along the Way
Free Training - Is it an Option That Your Organization can Use? Free training or training with little direct cost is available from many different places and comes in various forms.There are, of course, a few pit falls that are identified in this article - requires free Adobe Acrobat Reader for viewing.
From Trouble-maker to Trainer Sometimes "problem" employees can be your biggest asset
How Qualified Are You In Shaft Alignment?
How to Design and Implement a Successful Maintenance Skills Training Program
Internships: An Underutilized Maintenance Resource
Is people your most valuable resource? "People are our most valuable resource" is most probably the correct political statement to make, but is this true? I do not think it is not true and in this article I will explain why I think so.
Joint reward system drives results and team work One of the reasons many reliability and maintenance improvement initiatives fail to deliver sustaining results is lack of team work between and within departments. It is still common that operations and maintenance do not work as the team they should be.
Keeping and Developing Skilled Employees: Your Future Depends on It Finding skilled and knowledgeable maintenance and reliability employees is getting harder and harder. How will we maintain the high levels of equipment and process reliability that our plants and facilities demand?
Maintenance Training and Maintenance Seminars Classroom reliability training followed by practical experience could end money being wasted on maintenance courses and seminars that workers quickly forget.
Managing Human Error in Maintenance Outlines the key things that maintenance managers can do to reduce or eliminate the impact of human error in maintenance - requires free Adobe Acrobat Reader for viewing.
Motivating maintenance workers shouldn't be a mystery
Moving from a Repair-focused to a Reliability-focused Culture Discusses the five key elements required to successfully transition from a traditional, repair-focused organisational culture, to a proactive, reliability-focused culture, and reap the rewards of increased performance of both equipment and people - requires free Adobe Acrobat Reader for viewing.
NASCAR: A Model for Equipment Reliability and Teamwork Have you ever wondered how thousands of moving parts can run at the outer limits of their design capability for 500 miles? Well, the secret is not necessarily high technology or big budgets. It’s people - how they work with each other and with their equipment
Ninety % of All Training is Wasted Most training efforts are wasted unless the training is focused on the training needs of each individual
Pay-for-Applied Skills: The Time is Now Having trouble retaining top-skilled maintenance technicians? Motivating them to master new skills a problem? Is recruiting good employees difficult? Consider a pay-for-applied-skills compensation plan.
Reliability Engineering Snapshot - People Squeezing the maximum life out of equipment will eventually put one in a very uncomfortable situation, avoid it.
Share What You Know Every employee has a wealth of knowledge to offer, and systems must exist where this knowledge can be transferred to someone else
Skills Shortage Stirs Up the Perfect Storm The lack of basic maintenance skills threatens equipment reliability.
Skills Shortages Contribute to Job Loss Excellent maintenance and reliability skills and knowledge are in peak demand in today’s work environment and labor market, and the demand has been increasing at an alarming rate. The problem is this: Many people working in the maintenance field today are stuck with the same old skill sets they had years ago.
Tackling the Skills Shortage Educational system and training programs should be adjusted
Team Building Some information about Team Building in Maintenance - requires free Adobe Acrobat Reader for viewing.
The Fuzzy Side of Equipment Reliability
The Millennium Maintenance Man
The 'Perfect Storm' is Bearing Down on US Food Manufacturers With a pending wave of departing skilled maintenance workers, the U.S. food manufacturing industry, along with many other industries, are in the eye of a "perfect storm." Many are unaware of either its magnitude or its devastating impact.
The Role For Universities in Maintenance and Reliability Education Change is not occurring fast enough
The Role of the Facilitator in Operational Reliability by José Durán
Training - The Backbone of Cultural Change Role specific training is the missing ingredient in most projects, changes or implementations. - requires free Adobe Acrobat Reader for viewing.
Training to maintain Classroom training followed by practical experience could end money being wasted on maintenance courses that workers quickly forget
Training: The Key to Equipment Reliability One of the key issues that have severely limited both equipment reliability and predictive maintenance programs is the lack of proper training of technicians, analysts and engineers. Most of the programs have limited training to a few days or a few weeks of training that is typically provided by the system vendor. For the most part, these training programs are limited to use of the vendor’s system and perhaps a cursory understanding of data acquisition and analysis techniques. Even the few plants that invest in vibration, thermography or tribology training tend to limit the duration and depth of training provide to their predictive teams - requires free Adobe Acrobat Reader for viewing.
Warning: Vocational Classes Falling Out of Favor How can we continue to ignore the decline of one of the fundamentals of our society: Manufacturing generates wealth?
Warning: Vocational Classes Falling Out of Favor The decline in technical education is a serious threat to U.S. manufacturing capabilities.
Workers Are Industry's Most Important Resource: Harness Their Power by Mastering the Art of Serving courtesy of Reliability Center, Inc.

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